How do you personalize the jewelry buying experience?
We are proud of the relationships we have with our customers. Three generations have contributed to building our Company, and with each new generation, we have grown stronger. We offer quality jewelry at all price levels, have a staff of professional jewelers and strive to satisfy our customer’s jewelry and service needs. Lauray’s provides warm, courteous, top quality service at all levels to every customer who walks in our doors. Each customer is a guest to be treated in a manner which cultivates an enduring relationship, not just a sale.
What advice do you give jewelry customers?
The staff at Lauray’s take an individualized approach in assisting customers in choosing jewelry that enhances and compliments their personal style. We encourage customers to take advantage of our customer service and allow us to clean and check their jewelry on a regular basis. We want our customers to enjoy their beautiful jewelry, making choices that are timeless and well suited to their lifestyle and personal style.
What makes something a conversation piece?
The uniqueness, style and the quality of stones and metals used creates a jewelry conversation piece. Designers such as John Hardy draw design inspiration from nature, classical European and the ancient art of Asia. A conversation piece is a tribute to beauty and the woman who wears it.
What makes your partnership special?
Lauray’s has offered the John Hardy collection for over six years. We value the designer’s outstanding attention to customer service, detail and quality as each piece is handmade and features strong design elements and details.
How does the collection stand apart?
John Hardy is known for his designs in sterling silver. Our customers enjoy the casual nature of the collections and the interesting combination of pattern, metals and gemstones. The chains are hand-woven, beginning with the making of each link from gold or silver wire. In addition to the classic bracelets and chains, other collections are distinguished by opulent textures and an exuberant play of contrasts. The contrast and texture of the individual collections allow each piece to be worn in endless combinations, creating a timeless quality.
What is the history of your store?
Lauray’s the Diamond Center has been a landmark business in the Hot Springs community since 1886. With almost 120 years of history, Lauray’s continues to keep pace with the latest trends in jewelry design. Mark, and his wife Patti, have assembled a talented staff who provide personalized service and quality jewelry. Lauray’s is located in the Downtown Historic district directly across from the Fordyce Bathhouse and is open Monday through Saturday. Laurays.com offers customers the opportunity to shop Lauray’s online. Customers can also find updated information from Lauray’s through their Facebook and Twitter pages.