Kaleigh Marsh

I joined The Robbi Davis Agency, Inc. three years ago and immediately fell in love with the world of employee benefits, the opportunity to develop meaningful relationships and the ability to help people on a daily basis. I currently serve as a senior account manager in charge of the agency’s key accounts. The locally owned agency founded in 1996 is a full-service insurance agency specializing in employee benefits, individual health plans and Medicare supplements. Our goal is to provide each client with unprecedented service.

PRESSING QUESTIONS

I wish someone told me at the start of my career

It is OK if you don’t have your career path lined out exactly. Trying to figure that out at a young age was stressful for me. It’s OK to grow your skills and find your passion along the way.

How I knew this was my passion

This career allows me to provide expert-level advice to people on a daily basis. Insurance can be complicated and stressful. The fact that I have the knowledge to help people through this complex maze is very rewarding to me.

Best advice I ever received

My stepdad told me the smartest person in the room is not usually the loudest and that I would learn so much more by being a good listener. This advice has helped me tremendously through the years.

Biggest challenges in my career

I must be patient and calm as situations occur that I have no control over. I have to do extensive research and often must wait for someone to provide information before I can resolve an issue for my client.

A skill I never expected to need in this field

My background in data analytics has come in very handy in my current position. My job can become very challenging when I am trying to help a client stay within budget while continuing to offer competitive benefits.

The first thing I do to course-correct when I hit a wall

I examine all the facts I have obtained so far and determine what information is still missing to find a resolution, as well as who can provide the answers.

IT'S ALL IN THE DETAILS

Hometown

PRESSING QUESTIONS

I wish someone told me at the start of my career

How I knew this was my passion

Best advice I ever received

Biggest challenges in my career

A skill I never expected to need in this field

The first thing I do to course-correct when I hit a wall

IT'S ALL IN THE DETAILS

Hometown

Dover

First Thing I Do at the Office

Check email

Hobbies

Reading, swimming, kayaking/canoeing

Binge Watch

"Grey's Anatomy"

Last Good Read

"Junie B. Jones" with my 6-year-old

Favorite Meal in Town

Chicken salad supreme with house dressing from U.S. Pizza

Best Recent Local Discovery

Grocery delivery

Latest Splurge

Apple Watch

Most-Used App

Waze

Dream Vacation

Anything near water and mountains

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