It’s a fact: Certain days at work are more productive than others. At times, we are energized and enthusiastic about tackling our responsibilities. On other days, we may be burned out and slog through our daily to-do lists. The scales tip when we feel chronically unheard or undervalued. Without action, we may begin to suffer from low morale. The good news is that uplifting employees’ voices can help stop the pendulum and put workplaces on a stronger path.
My team at White Hall High School has seen how making informed, incremental changes can foster a more welcoming workplace culture, something we learned through Forward Arkansas’ LeARner Collective. Now, we want to share the lessons we continue to learn to help others on their own transformation journeys.
For us, building a more positive environment goes back to the three E’s.
1. Elevate
Nearly every organization has a vision statement, often handed down from its senior leadership team. Instead of taking a top-down approach, we believe entities should focus on creating a shared vision where everyone can be on the same page. Asking employees about their hopes for the organization gives them greater ownership and a real stake in achieving the stated goals. Identifying and aligning team members around the “why” is a proven motivation and momentum builder.
2. Engage
Invite all employees to weigh in on the organization’s decision-making process. Start by gauging employees’ feelings about potential areas of improvement through targeted outreach, such as committee meetings, anonymous surveys or one-on-one conversations. After soliciting their input, present the findings so team members can collectively review and decide on the next steps. We’ve witnessed how developing a continuous feedback loop, where employees can share ideas and suggestions, ensures open conversations and their continued participation.
3. Empower
Whether through prizes, plaques or simple everyday recognitions, create tools for team members to acknowledge the good work of their peers and those within their workplace community. Rather than basing the awards on specific metrics, such as attendance records or test scores, unify employees by spotlighting their contributions and value to the organization. In addition to accolades, facilitate community-building by offering regular and accessible opportunities for fellowship and friendship.
A positive workplace culture has near-endless benefits, such as greater collaboration, enhanced creativity, increased employee retention and more. The route to creating this environment may differ based on the organization and its goals. However, as White Hall High School has discovered, harnessing the three E’s is crucial for implementing — and sustaining — real change.
Charity Hart is a teacher who represents the White Hall High School team in Forward Arkansas’ LeARner Collective as part of the school transformation pathway.
