John Starling
President/CEO, JTS Financial Services
John Starling has set a strong, client-focused precedent for his team members from day one. For JTS the most gratifying work puts the client above anything else. “We pride ourselves in taking the time to continually do what’s best for who we’re working for and achieve the most successful results for our clients,” said Starling, a business veteran of 23 years from Pine Bluff and graduate of the University of Arkansas and the UA School of Law.
What makes your customer service outstanding?
JTS is changing the way employee benefits are done, having practical and open conversations regarding the employee benefit packages we offer to clients. We work for our clients, doing what is in our clients’ best interests.
In 2007-2008, we began implementing high deductible health plans and HSAs to our clients at a time when other brokers steered clear of them. This enabled us to reduce premiums by approximately 40%, which also reduced our commissions, but it was what was best for the clients. JTS is an Arkansas-based and Arkansas-owned company. We are the largest (by employee size) employee benefits broker in the state of Arkansas.
Chace Peeler
Principal, Educational Benefits
With 20 years of insurance experience under his belt, Bryant native Chace Peeler is a co-owner of Educational Benefits and is driven by helping build a successful team and making an impact in his employees’ lives.
What’s a typical day look like?
My day-to-day is about building stronger relationships with our clients and streamlining our internal processes. I consider myself an operations-minded person, and I am always trying to improve the way our teams work.
What makes your customer service outstanding?
At Educational Benefits, we have a desire to exceed our clients’ expectations. We take pride in delivering best-in-class experience for our customers using state-of-the-art technology that allows educators in all districts to access their benefits 24/7. Additionally, our customer service call center has a staff of 18 and is based in our Little Rock office.
1616 Brookwood Dr.
Little Rock | 501.227.0194
JTSFS.com | EBITeam.com
