Little Rock Soiree

Best Insurance Agents 2015

Pat Frizzell

State Farm Insurance

1723 N. University Ave.  |  Little Rock  |  72207  |  (501) 664-2886  |  LinkedIn: Pat Frizzell  |

An East Arkansas native, Pat Frizzell was born in Helena and raised in DeWitt. He graduated from the University of Arkansas, has been in the insurance industry since 2008 and has only worked for State Farm. In 2013, he opened his own State Farm agency in Little Rock and says he is driven to work hard by his family, his customers and his competitive nature. A family man, Frizzell and his wife Katy have been married for five years. On January 31, 2015, the couple welcomed their first child, a son, Reid.

Which lines of insurance do you specialize in? Residential, home and auto

Who is your mentor? My father, Mark Frizzell. He manages a company in DeWitt and I have always admired his work ethic and attention to detail when it comes to business. I’ve learned a lot about customer service and how to take care of my employees from him.

What does a typical day look like for you? My day typically starts around 5 a.m. with a workout, and then I help my wife get our son ready and out the door. Once in the office, my team members and I start each day with a meeting to discuss the previous day and any appointments for the day ahead. The rest of my day is filled with meeting with customers, coaching my team or volunteering for various community organizations.

What makes your customer service outstanding? Growing up in a small town like DeWitt, I try to instill that same small-town feel into our agency. We ask all new customers to come by our office to meet our team so that we can start building a relationship right away. It’s important to my agency that we get to know our customers to protect what’s important to them.

Neighborhood? Maumelle

Last book read? “The 4 Disciplines of Execution” by Sean Covey

Favorite food? My wife’s homemade lasagna

Favorite lunch spot? Cheers

Last splurge? Apple iMac

Two things you like to do outside the office? Golf and hunt