Odell Nickelberry | Vice President and Chief, Human Resources Officer | Arkansas Blue Cross and Blue Shield

MY FIRST JOB AND WHAT IT TAUGHT ME
Ride operator in Memphis’ former Libertyland Amusement Park. It taught me the basics of connecting with customers to create a meaningful customer experience.

WHAT KEEPS ME COMING BACK TO MY JOB EVERY DAY
The desire to make a positive difference and enable others to achieve their dreams

A SKILL I NEVER EXPECTED TO USE IN THIS FIELD
I never expected to use sales skills. Decisions are often made after those impacted are convinced of their attributes. Developing a sales technique promotes success in this field.

ONE PRACTICE I USE TO MAINTAIN MY MENTAL HEALTH
Constant prayer for wisdom, discernment and courage to do the right thing and demonstrate empathy

BEST ADVICE I EVER RECEIVED
My late mother frequently told me to dream big, create a plan and deliver what is promised.

IN THE DETAILS

Hometown: Memphis, Tennessee
Favorite Local Purchase: Mickey’s Cakes & Sweets
Sunday Routine: Church attendance and family fun
Favorite Local Dish: Chicken stuffed baked potato from Whole Hog
Hobbies: Movies and visiting art museums


501.378.2577
arkbluecross.com
601 S. Gaines St., Little Rock
Linkedin: /odell-nickelberry-89b660147