After losing my mom and five of her siblings to Alzheimer’s, I felt a deep calling to act. When I discovered my employer’s affiliation with the Arkansas chapter of the Alzheimer’s Association, I saw an opportunity to make a difference. I joined the board to honor my family’s legacy and help advance the fight against this devastating disease.
“People don’t care what you know until they know you care” taught me that genuine connection and empathy build trust, which is essential in both personal relationships and professional success.
I didn’t expect to need such a high level of emotional intelligence. Being able to navigate clients’ fears, hopes and life changes with empathy is vital.
At my first job at the DMV in my hometown in California, I learned the importance of patience and how to serve others without expecting anything in return.
I wish people knew it’s more about understanding people’s goals and lives than just managing money. It’s deeply personal work.
