I started with Delta Dental in 2011 because I wanted to work for a company I could grow within. Over the course of my tenure, I have held multiple roles. Currently, I build and maintain relationships with dental providers and their staff. I have become their go-to person for support, education and connection between the provider community and our organization.
Conflict resolution. I knew communication would be important, but I never knew how often I’d navigate conversations. Being able to listen, empathize and find common ground is a game changer.
Adapting to change. This has pushed me to stay flexible, keep learning and become more solution- focused.
Don’t be afraid to speak up. Your voice brings value. This advice gave me the confidence to share my thoughts and ideas in any meeting I attend.
How much heart goes into it. It’s not just about managing provider networks, it’s about showing up for people and building relationships, problem solving and being a trusted resource internally and externally.
