100 River Market Ave., Suite 300
Little Rock / 372.5200
Roberts Lee likes to win. His determination helped him win the heart of his wife, Tammy, who he grew up with in Shreveport. “I’ve loved Tammy since we were kids,” said Lee. That same determination led to 17 years of success in the insurance business, where he specializes in corporate coverage. Lee, who attended the University of Arkansas and Louisiana State University, says his children, Gray and Cash, are “my greatest joy in life. It’s my job to teach them to be men, and it’s the most important job I have.” He said Allen Lee is his greatest mentor.
What does a typical day look like? Wake up around 5:30. Take the kids to ECS around 7:30. Hit the office around 7:45. Meet with my Account Exec and Producers at 8:30. Meetings with insurance companies, clients or prospects. Lunch at Flying Fish. Pick a fight (prospect). Either football, basketball or golf practice with the boys. Kids down around 8ish. A few minutes with my wife and hit the sack.
What type of coverage do consumers often forget to purchase? Crime, management liability, cyber, excess, pollution, earthquake, flood. It amazes me how the process of chasing the best price for insurance leads policyholders to lose sight of the most important thing: coverage.
Is it better to have a high insurance premium and low deductible or vice versa? Low deductibles are where you are trading dollars with the insurance carrier. Insurance is for catastrophic risk ... it’s not a maintenance policy.
What makes your customer service outstanding? We Listen, Own it and Fix it. It’s simple but powerful.
When should companies consider coverage for employment practices or cyber liability? Immediately.
Who needs flood or earthquake insurance? Anyone that owns property.
What’s the difference between insurance for replacement costs versus actual value? Replacement cost covers the cost to put it back the way it was. ACV is replacement less depreciation.
What are the most important factors to consider when choosing a life insurance company? Net worth.
How often should coverage be reviewed? At least annually.
Neighborhood: The Arbors
Favorite app: Spotify
Favorite food: Fried chicken
Favorite lunch spot: Anywhere local
Two things you like to do outside the office: Golf, and I’m a lake rat
Favorite show to binge watch: Not much TV for me
Favorite genre of music: Country
Dream vacation: Golf in Scotland and Ireland