Little Rock Soiree

Best Insurance Agents 2015

Keith Brooks

State Farm Insurance

413 Hwy. 5 N.  |  Benton  |  72019  |  (501) 778-7243  |
LinkedIn: Keith Brooks  |  Facebook: Keith Brooks State Farm Agent

Keith Brooks is a family man. The Searcy native holds his bachelor’s degree in professional sales and his MBA, both from Harding, and has been married to his best friend, Jenny, for 14 years. The couple has a 10-year-old daughter and sons that are 8 and 6. He strives to serve his customers’ needs the same way he would for his own family. “Our job is to protect what our customers have that is worth protecting,” he says. “Make sure your agent takes the time to personally understand what is important to you and your family.”

Which lines of insurance do you specialize in? Life

Who is your mentor? My father-in-law, Mike Jones, owner of Hydro-Temp in Pocahontas

What does a typical day look like for you? There really are no typical days. Every day presents a unique set of opportunities and challenges. That is one of the many reasons I love what I do!

What makes your customer service outstanding? Our customer service philosophy is fairly simple. My team treats our customers the same way we would want to be treated. That might mean going the extra mile and helping them cut a tree off of their house after a storm, or it may be something simple like a cup of hot coffee on a cold day. If you are our customer, you are our family.

What are the most important things I should consider when choosing a life insurance company? 1. Will the agent put my family’s protection needs above everything else in the process? 2. Will they educate the customer on all their options so they can make the best decision? 3. How is the company ranked nationally (State Farm is No. 1 — J.D. Power)

Neighborhood? Ferndale

Last book read? “Strong Fathers, Strong Daughters” by Dr. Meg Meeker

Favorite food? My wife’s poppy seed chicken

Favorite lunch spot? Chick-Fil-A: a natural choice for a dad with three kids!